Payment can be made by cash or bank transfer. Payment is requested on the day of each service to the driver. If you are paying by bank transfer, this must be arranged in advance. All prices include GST.
When booking your transport, your credit card details are required to secure the booking.
A booking confirmation email will be sent to you with a link to a secure page to enter your card details, once completed $1.00 will be charged to your card. This is in addition to your transport costs and is non-refundable.
We do not travel in remote areas after dark due to safety concerns and local wildlife. In winter this means no pickups before 7.00am or after 4.00pm.
We highly recommend purchasing travel insurance, especially in winter months, as there may be unavoidable delays such as snow. We will not be liable for your missed connections if we are unable to pick you up due to weather conditions being unsafe to drive
Due to “Force Majeure Events” beyond the control of the operator there may be an effect on the delivery of services beyond the control of Cradle Mountain Coaches (CMC).
CMC buses may be unavoidably late or cancelled if specific incidents of exceptional adverse weather conditions exist which are materially worse than those encountered in the relevant places at the relevant time of year. The Highland area of Tasmania can be prone to ice and snow in winter and bush fires in summer that necessitate road closures and or lengthy detours.